Email contact@liaorganics.com as soon as possible with your order number and the change you need. We will do our best to help before fulfillment, but changes and cancellations are not guaranteed. Please wait for our confirmation. Updating your saved account address does not replace contacting us about an existing order. For cancellation terms, see our Cancellation Policy.

If you entered an incorrect address and the package returns to us, we must receive and inspect it before reshipping. You pay the actual reshipping cost. If you choose a refund instead, we deduct actual, documented original outbound shipping and any actual carrier return fee, even when shipping was free at checkout. We will itemize the costs and quote the refund first, without recovering the same cost twice. These new deductions apply prospectively after pre-purchase disclosure, not to earlier orders. Our errors, faulty products, and unrelated carrier loss or misdelivery are handled separately. See our Shipping Policy.